Customer Service Manager Frederick, MD

Customer Service Manager

Full Time • Frederick, MD
We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.
 
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.
 
At Mr. Handyman we focus on "smaller" projects in the size range of a few hours to a few days. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Managers with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.
 
At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. 
 
What we offer:
  • Competitive wages
  • Bonus and incentives
  • Paid holidays
  • PTO
  • Friendly team working environment
 
Skills/Requirements:
  • Be punctual 
  • Be highly organized and detail-oriented 
  • Be able to be friendly at all times on the phone 
  • Computer experience with Office, Excel, and QuickBooks
  • Must be a self-starter
  • Experience in the construction field is a plus
 For consideration please respond to this posting with your resume and salary requirements.
 
Compensation: $18.00 - $21.00 per hour




Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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